Something Borrowed

This review is to provide a warning of the atrocious professionalism and customer service that Something Borrowed has provided me for my wedding. After talking to Stacy (the owner) of Something Borrowed back in early January, I decided to use her services for my August, 2012 wedding. Everything seemed to be working out well, she was responsive and sweet and seemed to be great at what she did. Until I sent the deposit in. I was informed about a week after I sent the deposit that she had received my deposit and was looking forward to working with me. Three weeks later, when I emailed her to ask her some questions regarding the wedding, she informed me that because I took so long to respond to her that she went ahead and booked ANOTHER wedding the same day I had mine, but not to worry because her assistant, Kristen (who has never done a wedding by herself and came with no references), and her HUSBAND, would be there for the day of my wedding. When I responded to her email, obviously frustrated but willing to work with her, she provided no reassurances that Kristen and her husband would do a good job and were competent, and instead asked where she could send my deposit back to. When I explained to her that I was still willing to work with her, but that I would like a discounted price due to the fact that she would not even be in attendance at my wedding per the contract that we both signed, she stated that the price was non-negotiable and that she would send the deposit back within 30 days. So here I am, a bride with less than 4 months until her wedding date and no wedding coordinator to help. I am extremely disappointed and infuriated at the level of service and professionalism displayed by this company and I would not recommend trusting her to plan and execute your dream wedding.

Stacy was absolutely wonderful as our Day of Coordinator. I'm a DIY bride that was a little bit of a control freak during the planning process. I knew exactly what I wanted and didn't want to deviate. I relied on Stacy to coordinate the entire set-up of our reception venue. I explained all my details to Stacy and she executed my vision perfectly. Everything at the reception looked absolutely beautiful. She has wonderful taste and when she needed to improvise, it looks flawless. During our planning process, we had issues with the management of the reception venue. They were threatened to restrict our access to parts of the facility. We relied on Stacy to ensure that the management honored our original contract at the reception. If there were any issues with the management, I had no clue. I also found out after the reception that the cake wasn't delivered to the reception venue. Stacy tracked down the cake and discovered it was delivered to the wrong building. She went and retrieved the cake herself in time. Also, the catering staff ran out of liquor during the reception. Stacy's husband ran out to the liquor store and bought more liquor in a matter of minutes (I had no clue any of this happened)! We also had a couple last minute changes to our guest list and Stacy was able to make the changes to the name cards and seating arrangements. Her husband also met our guests at the hotel to make sure that our shuttle bus arrived on time and everyone left on time. Overall, this was the best night of my life and everything went perfect. Stacy has great taste and can definitely be relied on to make sure everything goes smoothly. We got service above and beyond what we paid for. I would highly recommend her for anyone looking for a day of coordinator.

Stacy was AMAZING. Such a lifesaver. Several times throughout the day and night she helped save me from situations I could not control. Certain family members in attendance began to cause problems. She handled them right away, and didn't let me worry about anything. Ahead of time, she worked with me even when I was scatter brained. She made sure everything looked incredible at the venue before I even got there. Stacy was a lifesaver, and without her the day would not have been half as great as it was. I cannot say enough good things about her. She was a reasonable price, and saved my life.

Stacy was so gracious and kind and responsive and simply wonderful to work with. She handled all the details of the wedding day, and our favorite words of the day/night were "don't worry about it." And, we didn't have to. I really don't think we could have done it without her. I would highly recommend Stacy to any future bride.

Stacy was, without a doubt, the best and most valuable vendor at our wedding. She is an incredible value, so much that I feel guilty for how little I paid her for all of the work that she did. She set up SO many details for the ceremony and the reception. She also helped guide the entire bridal party down the aisle. Probably the best part is she was incredibly efficient with cleanup at the end of the night. Because she helped me with set up of chair covers, I didn't have to pay to rent them, which saved me a TON of money. She was at my rehearsal and then also at the ceremony/reception site when I arrived and didn't leave until the very end of the night. No other coordinator (who I met with) offered all of that time. I was such a scattered bride, but somehow, she remembered every detail that I wanted and executed it perfectly. I would not hesitate to recommend Stacy to anyone looking for a DOC in central Pennsylvania.