Leah
Wedding: 4/28/12
If you want to feel special and glamorous while dress shopping go to In White.
In White spoils the shopper providing wonderful wine and delicious teas.
Shari is so pleasant and not pushy when it comes to purchasing. She took time to review my pictures with me and allowed me to shop rather than having a closed stock. I tried on 8 dresses and knew the first one was it! Shari and her adorable daughter helped me make the final decision and it was perfect!
I had 3 fittings and then, my pick-up. Maria, the seamstress is the best I have ever seen. She made my dress fit perfectly and noticed the smallest details and if they were not right she corrected it! SHE MADE ME A PRINCESS and is a deliate to be around. I will actually miss having fittings!
I am normally running late and In White still was able to assist me! This made me feel like I was their priority even though I know they are busy.
Their selection comes from only the best designers and each dress was of the finest fabric - I knew I was in good hands. Thank you.
Wedding: 10/28/11
Again, I have to give 5 out of 5 stars ... the girls at In White truly outdid themselves each and every time we stopped in (from the initial dress selection appointment and through 4 fittings).
I had initially budgeted $1,200 for my dress (which I know is on the cheaper side when compared to some of the amazing dresses I've seen online and on TV shows that are much more expensive). While I tried on dresses both below and above that budget -- at my own choosing (the staff informed me well in advance how much each section of dresses in the shop cost) -- I ended up falling in love with a dress that was WELL under my original budget ... and with alterations and accessories included, I still was very pleased with the final cost.
Money aside, the whole experience was delightful at In White. The location is great -- right near some great shops and restaurants (which made mother/daughter outings so much more fun) -- and you are treated like royalty from the moment you enter the shop as you sit on cushy chairs and sip a beverage of your choice.
I almost wish I were in more weddings, as I'd love to continue to go to In White and try on all of the bridesmaid dresses and evening wear they have to just keep up this great feeling they've left me with. LOL
Jessica
Wedding: 10/23/11
On my first visit to In White, I loved Shari's enthusiasm and her desire to help me find what I liked. She was also a great source of advice and suggestions - she pulled a dress I originally passed over, and once I tried it, I loved it. The alterations also went smoothly - Maria does a great job and ensures the final product is flawless. Overall, there is a lot of positive energy at In White and a clear passion for making brides & other customers happy.
Michelle
Wedding: 8/26/11
My experiences with Shari, Hazel, and the entire staff at In White were absolutely superb. The staff made my dress search and fittings personal and easy, and took incredible care in making sure my dress looked perfect on the big day. The staff was so friendly and understanding, and they took the time to get to know me and what I wanted. All of the staff have an eye for design, and suggested accessories to make my dress unique.
The dress selection at in White is amazing. They have a wide variety of dress styles in the shop, and you can tell that they were selected with the utmost care. Being on a budget of under $2000, I was so excited about finding a dress that looked very expensive but was secretly very reasonably priced! Thank you In White for making my wedding dress one of a kind.
jnbeck125
Wedding: 7/16/11
My wedding planner suggested In White and made an appointment for us to meet with Shari. I had been to three other area shops, and I thought I had a vague idea of what I wanted. When I met with Shari I began to pull out a few dresses I liked in my price range. It turned out I did not know what I wanted at all. Shari helped by pulling out a few dresses that she thought I would like, and she knows what she is talking about. In White has beautiful wedding gowns. Their staff is very knowledgeable, incredibly friendly and helpful! I found the best dress with Shari’s help. It was beautiful and the perfect style for my body. I had not seen anything like it, and could not have found it without all of Shari’s help! You can tell that the staff of In White loves what they do and are proud of their product and their customer service.
Ashley
Wedding: 6/25/11
Shari and her entire staff, especially Kristi were fabulous to work with! My mom and I walked into In White the first time without an appointment on a Saturday and Kristi was overly friendly and apologized that we might have to wait a little while (though we were the ones without an appointment!) but if we didn't mind waiting I could try on dresses in about a half hour which was perfect! The shop was gorgeous, clean, and they had a great selection of beautiful gowns. On my first visit I fell in love with 2 dresses after trying on about 10 (Kristi kept pulling different styles for me to try on to make sure I found one I loved!)! I slept on the decision and went back about a month later to order the first dress I fell in love with. I did have a lot of fittings (which I do think this could be narrowed down to 3 instead of 5) but I have to say Maria was fabulous and extremely talented as a seamstress. My dress fit perfectly on my wedding day and I received soo many compliments on how beautiful the dress was. I absolutely loved it! My mom also ordered her MOB dress here and again the service was fantastic and Shari, Kristi, and Maria went out of their way to make us feel extremely comfortable. I live in DC and driving 2 hours to In White was worth the hassle to get the outstanding customer service and the wonderful selection of dresses (As I could not find this level of service in DC at the stores I visited). I would highly recommend In White Bridal!
Jeff&Emily
Wedding: 6/12/11
In White was a wonderful experience that I highly recommend. They were so pleasant to work with and accommodating to our always changing wedding plans. Even when we has a crises they were able to pull together all our our bridesmaids dresses and the wedding dress on time and get them to everyone in 3 different countries. They are amazing.
djmichaels
Wedding: 6/11/11
Shari and her staff were amazing to work with. They truly understand the importance of making sure the bride is comfortable in her dress and is as stress free as possible in the months leading up to her wedding. I purchased my gown, flower girl dress, mother of the bride dress and bridesmaid's dresses at In White and they were all gorgeous and altered perfectly. Maria is an amazingly talented seamstress and made sure my dress was perfect for my day. This salon is the perfect example of a salon that is locally owned and takes great pride in their business and brides. The new couture salon is going to be just as great as their original salon and In White will continue to make brides look amazing on their wedding day.
Kristin
Wedding: 4/30/11
Shari, and her entire staff at In White, was WONDERFUL! Always smiling, they all go above and beyond to make the bride and her entire wedding party feel extra special. They were a pleasure to work with; I looked forward to each and every fitting.
Lancaster is lucky to have such a wonderful bridal salon. Don't consider the big name bridal shops, the experience and quality you will get at In White is worth far more than trying to save a few dollars. They have gowns from many designers and can work with virtually every budget.
Jess
Wedding: 4/30/11
Shari and the team at In White were absolutely fabulous to work with. In White was the first and only bridal salon that I visited--on that first day, I found myself deciding between two dresses. They told me to take pictures, sleep on it, and go try on additional dresses. I didn't have to--by mid-week, I called and was able to stop in right away to get THE dress ordered. I had a relatively short timeframe (4-5 months) and the dress came in with enough time to schedule several fittings until the dress was absolutely perfect. I was so pleased with the alterations--my mom's veil was also altered so that I could wear it. I can't say enough about how wonderful In White is!
Alana&Julian
Wedding: 3/19/11
In White was Bridal Shop heaven for me. Everyone was very helpful, including the seamstresses - Maria helped me with my dress and I loved her. I'd been to several shops between MD and PA and when I walked in, I knew I'd find the perfect dress. As it turned out, I tried on 3 very different looks that were all gorgeous -- what a wonderful feeling that is. I chose one that suited me perfectly and each follow up appointment I was treated with the same attention, support and care. Thank you soooo much!
marlinyc
Wedding: 11/7/10
Well on my first trip i had NO idea what i wanted for my wedding. The girls there made me feel so comfortable with them and even if i didnt like one they were pulling 5 more dresses for me to try on! They wanted me to have what I WANTED which made me feel really good. After trying on about 10?? I FINALLY found the one that I was "looking" for!!! It was absolutely amazing! I am still impressed by it! Thank you so much for making my dream come true!
Mombanker7
Wedding: 10/23/10
My daughter was married this past Saturday in a gown purchased at In White. In addition, her maids of honor, bridesmaids, and mother of the bride (me) also purchased our gowns there. We received excellent service from Shari and her staff throughout the whole process. When the seamstress we originally had did not take care of things the way Shari thought she should, we were given Maria, who was excellent, and did everything we needed in a professional and timely manner. My daughter received numerous compliments on the beautiful dress she wore on her wedding day, and the way it fit her. She looked truly exquisite, as did all the girls, and the prices were reasonable too! I highly recommend In White for any bride who wants to feel like and look like a million dollars on her wedding day! I felt wonderful too!
Ruby
Wedding: 5/23/10
I found the perfect Mother of the Bride dress for my daughter's wedding. I made an appointment on-line with their user friendly system. When I arrived, I was greeted by professional, friendly staff. Shari is extremely accommodating and responsive to special requests and needs. The seamstress is talented, paying close attention to detail, and is easy to work with. She can go do just about anything, personalizing the dress just for you. I had a great dress shopping experience. The dress prices are very affordable as well. How lucky we are in Lancaster, PA to have such a wonderful, upscale bridal salon!
Shannon
Wedding: 10/1/11
Sherry went out of her way to get my the dress I wanted. Friendly, flexible, great service. I'd recommend them to anyone.
KateC
Wedding: 7/9/11
My experiences with owner Shari and employee Hazel were absolutely wonderful. I love that this is a locally-owned and female-owned business. However, the real reason I went with In White is because they honestly had the best selection and highest level of outright "friendliness" that I found! I am not a size 8 and in looking for plus-size dresses some other area shops and chains made me feel less than beautiful. Shari and her staff were amazing and always made me feel great.
My only hiccup with In White was in the alteration process. I honestly think that Shari is growing faster than maybe she planned on and I hope she is able to hire a second seamstress soon to keep up with her growing number of clients. The seamstress was just always running in a million directions because there was just one of her and I was a little disappointed in this just because all my other interactions and experiences at the shop had been so great.
I would definitely highly recommend In White. I wish Shari all the success in the world and have no doubt that I chose the best shop with the best prices with the best dresses.
PinkPumas
Wedding: 8/7/10
After trying so many large bridal salons, it was a relief to discover In White. You are given personal attention, and they will work with you to make your dress truly feel like yours, no matter how many alterations you desire.
grneyz12
Wedding: 10/2/10
I would love to give this vendor a 5/5 but because of one incident I cannot. From the beginning, I was given amazing service. The owner, Shari, is amazing. They give you personal one on one service that you usually do not get from places like Davids Bridal. We purchased my bridesmaid dresses and both mother of the bride/groom dresses here as well. Everything was perfect until it was time for alterations. The person who did the alterations is the reason for the score. The dress was taken in a tad too much and when I asked for it to be let out, she lied to me and told me she already left it out and couldn't take it out anymore. When the owner saw that I was upset, she asked to talk to me in another room. She told me that it was able to be left out and she would handle it. In the end, they were able to correct the mistake and I was happy but the way the seamstress handled the situation was not professional at all. She made several snide comments that were not appreciated. We also had a few issues where alterations were supposed to be done, but when we went for appointments no progress was made. My MIL lives over an hour away and had to go back several times when she should not have.
happygirl
Wedding: 10/10/10
Shari is amazing! The service that we received from her was outstanding, we had just come from a well known bridal shop and the service was horrible there! When i walked into In White i was greeted by my name and we sat down to discuss what i was looking for and even offered wine! I was blown away by the incredible service that was given to us that day. The bridesmaids also found their gowns there as well so it was even better!
Why the low score, well i hate to give a low score but there was such a lack of communication with when to come in for fittings for me and my bridesmaids. It was left up to us to call and find out when we should come back in. I think this area is a huge disappointment for everyone since we had such a great experience in the beginning it just kinda went down from there!
Shari was always kind and helpful and paid great attentiion to detail just i think everyone including myself would of liked to have more communication from In White as far as the fittings go.
I would totally recommend In White just make sure your on top of things and don't be afraid to call to see about when you need to come in for your fittings!
MrsBee
Wedding: 5/21/11
I got married in May, but am finally getting around to writing reviews. Anyway, I loved my experience at In White. Every dress in the store was beyond beautiful and the staff was very helpful. The one problem I had was on my actual wedding day! I spent $1,500 on my dress and another $400 on the alterations. An hour into the reception, a wire in the corset of the dress popped through the fabric and stabbed me in the arm the whole night. Also, the beading on the corset started to fall off! I spent close to $2,000 on my dress and I expected better quality. When my wedding dress can't even last a day, that's pretty sad.
After the wedding, I received a survey card in the mail. I filled it out and stated what had happened - only to never hear from them. I expected better quality.