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J & B Bridals and Tuxedos

Services:

Dress & Attire

Experience the J & B Difference
Phone: (800) 301-1935 
136 South Main Street, Chambersburg, PA 17201
 
Overall Rating
4.7 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.8/5.0
Professionalism:
4.7/5.0
Value for Cost:
4.7/5.0
Flexibility:
4.7/5.0
 
55 Total Reviews
 
Very Satisfied
Wedding: 1/20/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Incredible customer service. J&B Bridals makes you feel so very special. They are very attentative to your needs and extremely nice. Loved working with everyone there. I used them for my wedding dress 24 years ago, several of my three daughters prom dresses and all three wedding dresses and tuxes. Would not go anywhere else for my formal needs.
Erin
Wedding: 11/12/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I cannot say enough good things about J&B Bridals. I live in Maryland, but went all the way to Chambersburg, PA for this store. The dress I wanted was difficult to get and the sample had to be borrowed from Maggie Sottero's loaner program for me to try on. I called probably 15 stores in Maryland to try to get the sample and none of them even offered to try and get. When I called J&B they were more than accommodating. It was easy to schedule appointments. My entire bridal party ended up getting dresses there. The sales staff were all wonderful and the alterations department was excellent as well. I would highly recommend this vendor, especially if customer service is important to you.
jcrew9202
Wedding: 11/12/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The staff made the experience at J&B Bridals the best! Specifically Jami & Connie! Honestly, utilizing this store was one of the best choices in "vendors" that I made for my wedding dress and bridesmaids dresses. It made my wedding planning experience so much more wonderful...more than I had expected.
Nichole
Wedding: 11/11/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I drove over an hour to get my dress here and have all alterations done here. They are totally worth the drive. The staff is so friendly and loves helping you find your dress. The prices are so much lower than any place with similar dresses in the Maryland, DC or northern Virginia. Definitely take a trip into PA and check them out even if you just buy the dress here and have alterations performed elsewhere, it's worth it!!!
TyraLynn
Wedding: 10/1/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The service was outstanding! Even though I was on a budget Jamie was still just as eager to help me find the dress just rite for me. After my wedding dress purchase I went back for my bridesmaid dresses because service was so great. Everyone was pleasant and made you feel welcome every time we came back. Love love this place!!!
Samantha and Joshua
Wedding: 9/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I love J & B Bridal and have already recommended their business to many other recently engaged friends and family. I call it the "Kleinfelds of Chambersburg". I live over an hour away from the boutique and every time I made the long drive there, it was worth it for the quality and service I received. The staff at J & B are wonderful to work with. Jim, one of the owners, was there every single time I was there. He's delightful! Amy was my bridal consultant. She's so sweet and very knowledgable. Brenda was my seamstress and she is very skilled. I had 3 fittings. It had originally been meant to only be 2 fittings but upon picking up my pressed and finished dress, after trying it on before leaving, I realized my hem still needed to be taked up in length considerably. This was a bit discouraging because I was so so excited to take my dress home that day but it was handled wonderfully and smoothly and in a timely manner! The next time I came to get my dress it was perfect! You can't go wrong using this boutique. The selection is amazing! You get individiualized attention and care. Choose J & B, you'll be happy you did!!
Maggie
Wedding: 9/4/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I purchased my dress from J&B Bridals while living in New York City. There was part of me that was nervous about the distance between the shop and my home, but in the end the customer service at J&B won me over. My consultant Amy was so attentive and really great helping me find the perfect dress. I bought the dress a very long time before my wedding date so it was a while before I went back for my alterations. Amy was so sweet and came to visit to make sure things were going well which I thought was great. My seamstress Connie was amazing beyond words. She was so careful and attentive to detail and she really made me feel confident knowing that she was cutting up my dress. :) I had custom straps made from the excess lace that was taken from my dress during alterations and they turned out more wonderful that even I had imagined. Connie was a real miracle worker! The greatest example of the wonderful service here is that a week before my wedding, I was evacuated from my apartment in NY because of hurricane Irene and I headed to Chambersburg to stay with my parents so that I could go to my final dress fitting. I was anticipating everything being perfect, however the fabric just wasn't laying right. Connie was so sweet re-assuring me that everything would be fine and she would make the necessary adjustments right away. The next thing I knew, I was at her HOME trying on my dress for the last time to make sure it was 100% perfect, and it was! It was really above and beyond for her to bring me to her home to make sure everything was just right and I am so thankful for that! I know that I would have not received the same service had I had the same problem in New York City! J&B Bridals is a great family-owned business that really cares about it's customer. I am so happy with my whole experience and would recommend it to anyone that needs wedding attire!
CrystalBowerman2011
Wedding: 9/3/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
J & B was great to work with! My dresses were exactly what I wanted and arrived in a timely manner! They answered all of my questions and called me with reminders! The week before the wedding I noticed that some of the tacks in my bridesmaids dresses had come out. They fixed them at no cost to me!
luvracin69
Wedding: 8/27/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
J&B Bridals are the best company around to work with on your whole wedding attire! I never felt pushed, rushed or anything. They made sure everything worked for all of us and always were ready to make any changes that needed to be done. The whole staff including all the seamstresses were so friendly and always knew all my bridal party by name. They definately made our wedding a dream come true and I miss seeing them every week!!!
Brandi
Wedding: 7/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I bought my wedding dress at J&B and had a wonderful experience working with them. The staff was very personable and friendly, and the dress selection was wonderful. They were not pushy and made me feel at ease during the dress shopping experience. I also had my dress altered at J&B, by Connie, and she did a beautiful job, even offering to come in on her day off to accomodate my schedule leading up to the wedding.
Abcstnoble
Wedding: 7/11/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had bought my dress from J&B a few years back so when it came time to wear it after having 2 children it didnt fit...I called J&B in a panic but was assured that my dress would fit in time for my wedding....the seamstress staff they have it absolutly great...My matrons of honor were unable to make it to day appts for dress fittings and between schedules most nights were unavailable to but the one seamstress went out of her way to let us go to her personal home and do the final fitting and even helped out when my girls dresses arrived 2 weeks before the wedding and didnt fit so once again in a panic they definatly came to the rescue. The groom and his party all rented tuxs from J&B as well and they couldnt of looked better. I would definatly refer them to anyone they are awesome
danielleH
Wedding: 7/9/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
i have been going to J&B for quite some years now. from prom dresses, bridesmaid dresses to my wedding gown they have never let me down! their selection is great but the costomer service is so wonderful. from davids bridal to there is a WORLD of differance! you are treated so wonderful here and the attention is truely on you. Mallory is so great there. she is honest and so caring. she will put you in exactly the gown for you! :)
Tami
Wedding: 6/18/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Amy was fantastic to work with for my wedding day! She picked out the most beautiful veil and headpiece to go with the fress of my dreams! Wonderful selection and fabulous prices!!!
kari4princess
Wedding: 6/4/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Had the gown I was looking for, amazing service and the nicest staff (and owner)! Huge selection, loved working with them and have already sent 3 brides there, each who also found the perfect gown. Ive heard many negative coments about snotty staff or staff pushing high end gowns at other bridal shops - not here! I told them the price I was looking at and they stayed in that price range. Thank You J&B!
Courtney
Wedding: 5/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was very, very happy about this vendor. I was a walk-in customer just wanting to browse. The manager (Amy) scooped me up right away and took complete care of me. The consultation she gave me was one of a kind (not like with other places I had been to with an appointment). They have fantastic gowns and really listen to the bride when she sets a budget. My consultant even gave me a full head-to-toe dressing including jewelry and a veil. I highly recommend this vendor to everyone!
Tanya
Wedding: 5/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Jackie at J & B was amazing!!! Their dresses are so beautiful! Truly a great place for wedding and formals!
Nicole
Wedding: 10/15/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Jamie was amazing! I came into the shop looking for a specific dress--put it on and hated it =( Jamie spent the next 4 hours putting me in and out of what seemed like every dress in the store! Finally, about 1/2 hour past closing time, we finally made a decision! They never made me feel rushed or like I was "just another customer"--without a doubt worth the trip from Baltimore!
Elizabeth
Wedding: 8/21/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
J & B was so helpful! I could not have asked for better service. I live out of state and bought my dress from them-the accommodated my schedule so that my dress could be altered and I could travel with it--it was altered in 5 days and fit perfectly. Every time I walked into their store I felt welcomed, they were so attentive and helpful. And my dress was gorgeous!!!
GScarlettW
Wedding: 7/24/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The consultants at J&B are incredibly friendly and helpful. I had no problem finding dresses for myself as well as my bridesmaids. My consultant was there with me from picking out my dress up until I picked it up a few days before the wedding. I was very happy with them.
Mrs. Doyle
Wedding: 7/3/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Staff was great, very helpful!
 
 
Find J & B Bridals and Tuxedos reviews from newlyweds in Harrisburg that used J & B Bridals and Tuxedos for wedding Dress & Attire services.